Competências Socioemocionais nas Organizações

– por Ludmila Ramos Carvalho e Roberta Andrea de Oliveira

Você já ouviu falar em trabalho em rede ou articulação de rede?

Você sabia que o desenvolvimento das competências socioemocionais pode ajudá-lo na articulação de rede, e, portanto, no trabalho com projetos dentro das empresas?

Pensar em processos descentralizados e multidisciplinares favorece a criatividade e a inovação e enriquece os resultados. Não à toa observamos a tendência atual das organizações trabalharem por projetos e não mais por metas, ou por cumprimento de carga horária.

Vale lembrar que todo processo de mudança, para um trabalho menos centralizador, acarreta uma reflexão sobre o que se está fazendo neste momento e, assim, alguns desequilíbrios e retornos serão inevitáveis. É preciso relevar que este processo de autoconsciência abrirá caminhos para um universo de possibilidades bastante amplo. É aí que se encontram a CRIATIVIDADE e a INOVAÇÃO, tão almejadas pelas organizações hoje em dia.

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Toda empresa é composta por pessoas que se relacionam entre si, bem como as que prestam algum tipo de serviço ou ofertam um produto, relacionando-se, portanto, com mais outras pessoas. Assim, os processos de formação que, para além do fluxo de trabalho, buscam focar na resolução de problemas complexos, nas soluções inovadoras e na criatividade, necessitam considerar o desenvolvimento de Competências Socioemocionais que, por sua vez, impactam a qualidade das relações e, por consequência, a qualidade dos processos.

O desenvolvimento das competências socioemocionais se dá pelo investimento em 3 matrizes:

  • Autoconhecimento
  • Empatia
  • Rede

As três matrizes, desde que bem desenvolvidas, podem garantir relações tão potentes que impactarão todos os processos de uma empresa e, consequentemente, seus resultados. A matriz que chamamos de rede vem a ser um diferencial nessa abordagem de desenvolvimento, pois, como terceira e última instância, ela só poderá ser desenvolvida após serem trabalhadas as anteriores.

Mas, afinal de contas, o que é o trabalho em rede?

Trabalhar em rede significa comunicação eficiente, assertiva. Trabalhar em rede significa trabalhar com pessoas diferentes, de setores diferentes, de diversas formações, mas com um único objetivo, com um projeto em comum.

Internamente, o trabalho em rede pode significar para a empresa a descentralização de tomada de decisões e a flexibilização dos processos gerenciais, que favorecem a participação ativa.

Externamente, trabalhar em rede significa preocupar-se com o impacto social da empresa, entender a organização como parte de um todo, relacionando-se com o meio em que está inserida e promovendo ações que beneficiem a comunidade e o meio ambiente.

Gostou deste artigo? A Ludmila e a Roberta, do Instituto Espaço Oliveiras, são Consultoras da Feminaria e prestam atendimento às nossas associadas. Para agendar o seu horário, entre em contato pelo telefone (11)2737.5998 e verifique a disponibilidade. Para mais informações sobre como ser Associada Feminaria, envie um e-mail para: contato@feminaria.com.br ou casa.feminaria@feminaria.com.br.

Ludmila Ramos Carvalho

Educadora e Colaboradora do IEO. Psicóloga e Mestra em Saúde Pública. Dedicada ao tema Competências Socioemocionais. Lattes: http://lattes.cnpq.br/9791458953423335

 

Roberta Andrea de Oliveira

Educadora e Colaboradora do IEO. Psicóloga, Psicanalista, Mestra em Saúde Pública e Doutorando em Psicologia Social. Dedicada ao tema Competências Socioemocionais. Lattes: http://lattes.cnpq.br/1952365590919967

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